Do I need an appointment to meet with someone at the SCFJC?
Appointments are preferred so that we can be sure someone is available to see you, but will will also accept walk-ins as long as a staff member is available. The SCFJC is open Monday through Friday, 9am to 4pm. Please feel free to give us a call at (603) 509-1916 to make an appointment. We look forward to helping you.
Are your services free?
Services provided by the SCFJC are FREE! Some of our partners, such as legal and counseling services, may require payment for their services. Often these fees are income-based. Your Client Care Coordinator can help you to figure out if you are eligible for free services and/or talk with you about what these services might cost.
May I bring a friend or family member with me for support?
Yes! Clients are welcome to bring a friend or family member for support. Your friend or family member is welcome to stay with you while you talk to SCFJC staff. If you would rather speak to a SCFJC staff member alone, your friend or loved one can wait in our Living Room. For confidentiality reasons, some partners may ask that your friend or family member wait in our Living Room while they meet with you privately.
Friends and family members may also speak with a staff member if they would like information on supporting their friend or family member.
Can I bring my children with me?
The SCFJC can provide free child supervision for pre-scheduled appointments. Please call the SCFJC at (603) 509-1916 to make an appointment and to ask for child supervision. You may also bring a family member or friend to watch your children in our Living Room/Play Room for the duration of your appointment.
Will anyone find out I was at the Strafford County Family Justice Center?
The fact that you visited the SCFJC and everything that we talk about will remain confidential and will not be shared with anyone without written permission or where we are required by law to report certain information. Your Client Care Coordinator is happy to talk with you and answer questions you might have about confidentiality.
For your safety and peace of mind, the SCFJC is a secure facility and only clients and visitors eligible for services are allowed inside. Law Enforcement officers from local police departments are also onsite for added security.
Is the SCFJC accessible to persons with physical challenges?
Yes. We are located on the first floor of the building, directly in front of accessible parking.
If you have other questions about the SCFJC, we are happy to help! Please visit our contact page to find out you can reach us!